Privacy Policy

This Privacy Policy governs the manner in which ServerRanks.com collects, uses, maintains and discloses information collected from users ("users," or "you") of the ServerRanks.com site ("Company," or "we," or "us," or "our", or "site"). This privacy policy applies to the site and all products and services offered by ServerRanks.com.

This policy applies where we are acting as a data controller with respect to your personal data, in other words, where we determine the purposes and means of the processing of that personal data.

Terms & Conditions. Use of our site is subject to the terms of our Terms & Conditions through our online form, which is hereby incorporated and made part of this Privacy Policy. By using our site, you agree to be bound by our Terms & Conditions.

We continually strive to find new ways to enhance your experience with our site and we may modify this Privacy Policy from time to time to reflect changes in our privacy practices. You are encouraged to review this Privacy Policy periodically and to check the "Last Updated" date at the top of the Privacy Policy for the most recent version. If we make changes to this Privacy Policy, we will notify you here, by email, or by means of notice through the site, the Application, or any other part of our site.

By using this site and or services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

• We may process data about your use of our site and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and site navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analyzing the use of the site and services. The legal basis for this processing is your consent or our legitimate interests, namely monitoring and improving our site and services.
• We may process your account data ("account data"). In the event you register to use the Service, the account data may include your username and email address. The source of the account data is you. The account data may be processed for the purposes of operating our site, providing our services, ensuring the security of our site and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is your consent or our legitimate interests, namely monitoring and improving our site and services.
• We may process information that you post for publication on our site or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our site and services. The legal basis for this processing is your consent or our legitimate interests, namely monitoring and improving our site and services.
• We may process information contained in any inquiry you submit to us regarding the site or services ("inquiry data"). The legal basis for this processing is your consent or our legitimate interests, namely monitoring and improving our site and services.
• We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our site will generate the metadata associated with communications made using the support ticket form. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is your consent or our legitimate interests, namely monitoring and improving our site and services.
• In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
• Please do not supply any other person's personal data to us unless we prompt you to do so.

We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

If you have privacy or data protection questions, or want to exercise your rights (access, correction, deletion, restriction, objection, portability), contact us using the details below.

• Privacy email: [email protected]
• Support form: https://serverranks.com/contact-us

For verified requests, we aim to respond within 30 days, unless a different period is required by applicable law.

• How data is captured: directly from you (account/signup/contact forms), automatically from your device/browser (IP, cookies, logs, analytics), and from third-party providers (e.g., OAuth login and payment processors).
• How data is used: to provide and secure the service, manage accounts, process subscriptions/transactions, communicate with you, prevent abuse, and improve features and performance.
• How data is shared: with vetted service providers (hosting, analytics, email, payment, security), when legally required, or during a business transfer. We do not sell personal data for monetary consideration.
• How data is retained: account data is kept while active and for up to 24 months after closure; support/contact records up to 24 months; security/analytics logs typically 30–365 days; transaction records for legally required tax/accounting periods.

When retention is no longer required, we delete, anonymize, or securely archive data in accordance with legal and operational requirements.

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by sites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other site, including sites which have a link to our site, is subject to that site's own terms and policies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Authentication - we use cookies to identify you when you visit our site and as you navigate our site.

Status - we use cookies to help us to determine if you are logged into our site.

Advertising - we use cookies to help us to display advertisements that will be relevant to you.

Analysis - we use cookies to help us to analyze the use and performance of our site and services.

Our service providers use cookies and those cookies may be stored on your computer when you visit our site.

We may use Google Analytics to analyze the use of our site. Google Analytics gathers information about site use by means of cookies. The information gathered relating to our site is used to create reports about the use of our site. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

We continuously improve our sites and our products, and we utilize different third-party web analytics tools to help us do so. We are interested in how visitors use our sites, our desktop tools, our mobile applications, what they like and dislike, and where they have problems. Our products, desktop tools and mobile applications use analytical tools to understand feature usage patterns, to enhance and improve your product experience and offer you specific usage tips and guidance. In connection with normal business operations, as well as to increase functionality and enhance your user experience, this usage information may be linked to personal information that we have about individual users. We maintain ownership of this data and we do not share this type of data about individual users with third parties.

This information is used solely to assist us in maintaining a more effective and useful sites and products for our customers. This data will not be shared with third parties without your prior consent or unless required by law.

Age Restrictions: Some of our content may have graphic images or words that are not suitable for everyone. By using our site you acknowledge that you are at least 13 years of age. If you are under the age of 13, you must exit our site immediately and may not use or access our services. Ages 13 to 17 must have a parent or legal guardian's permission to access or use our site. You agree not to bypass any security and/or access features that we have installed. Additionally, we do not assume any responsibility or liability for any misrepresentations regarding a user's age.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.